Customer Ratings & Reviews

I haven't had to use it and hope I dont have to but very good to have

Geeks squad have saved my life way to many times love them

I am not sure if I have needed to us it yet so it is hard to review here

Great service. Very trustworthy. They give great conversation while assisting you and your needs. Definitely 10 out of 10 service.

I purchased Geek Squad protection plan about five years ago when I purchased a Toshiba laptop. I got great service then, so I purchased again with my Lenovo laptop.

Bought extra warranty and ended up not using it . Bought it for my gpa . I thought the price was high for this extra warranty but If gpa needed help with something he could drive to bb and they would help him & he got out of his house.

Great customer services. Takes care of the need our electronic quickly

Have used Geek squad for help a few times both at home and in store. Found them to be knowledgeable, courteous, and ready to make sure your technical needs are met.

Haven’t had any issues as yet to use my protection plan.

Love Geek Squad protection plan. They offer excellent service. They helped repair/ replace so many products I’ve had the protection plan on. I recommend this fir mom with kids.

They have been very great my laptop got broken and when it was checked out it was found that it needed to be replaced. I was able to get it replaced with warranty with no problem at ALL!!!

glad I had this as I have had to use the plan. It was ease to work with the Geek Squad. Worth the price for me

I use Dell computers exclusively. One of their products, an Alienware desktop, could not be repaired by the Squad. It also couldn't be repaired by Dell without costing an arm and a leg, so I simply bought a new one. Otherwise, the Squad is extremely helpful and they can repair almost anything.

Feels good that your purchase has some warranty, gives you peace of mind

Protection plan experience has always been good. Thanks.

Love that no matter what the issue i am protected. Good experience with geek squad when ever i need them

Downside, 1 year protection is kind of expensive , have not had to use it but the 1 year mark past so, waisted $$

The geek squad was very good and nice. Very good at explaining all of the features of the laptop

We have not had to use this yet for this laptop. Over the last several years We had the protection on a different laptop that had a bad water spill. It was fixed very quickly and worked as good as new.very happy with the service.

I bought the computer for my son and I wanted to make sure that he a warranty in case he did something to it.