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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 11,824 reviews
  • Rated 5 out of 5 stars

    Lap top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my device i been twlling pwoplw about it ao they can go purchase one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to get in touch with Geek Squad for all of my electronic needs. I have brought in multiple computers with viruses and other similar issues and within a few days the issues are resolved with great customer service

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to know that the items I purchase at Best Buy are protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection for my college students new computer want to make sure it’s covered for the duration of his education smart money spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad golden age service plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad service in 2021 was awesome. You pay for what you want to protect and it wasn't a yearly plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad other than dealing with GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this is gray to have and it save my wife’s pc. Only 4 stars cause it took so long to get it fixed and to deal with GS

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV hanging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came when promised to hang our TV on the wall and did a great Job. they cleaned there mess and offered to hook up all our devices to it. highly recommed Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with these devices. Never buy a device without it. It’s best to have it and not use it then not to have it. Get it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for any unforseen incidents. I havent't personally had to use it yet but I know people who have and I've heard nothing but positive feedback about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always goo to have. I hope to never use it. My previous computer was on a first name basis with geek squad. Lets hope my new computer does not need them, but it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is very good at protecting my devices at all times so I think they are a very respectable service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is absolutely worth the money. The techs are polite and professional. They resolved my issues with my laptops. I highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: The Bee's Knees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best when it comes to electronic repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects in case of accidents and damage, great if you use product on the go often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right now I do not have no insurance for the compu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not right now have insurance for the computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Laptop And Reliable Service For Basic Needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad is a good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the computer is for the kids, it's important to have it fully protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use you the service yet but based on previous experiences with the Geek Squad I expect nothing less than great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These protection plans are always a good deal. Best part Is Best Buy doesnt hassle you when something goes wrong and they need to replace It or fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually dont buy extended warranties. But this was a good price and gives peace of mind

    I would recommend this to a friend