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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 11,824 reviews
  • Rated 5 out of 5 stars

    Protection for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it but feel comfortable knowing I have it just in case the laptop breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every time I needed them, they solved my problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had gotten them for more than 3 years. My next computer I will indeed. You can't go wrong with a Geek Squad team on your side. And I work in IT and I still need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes to warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty ! Best Buy makes it so much easier and A life saverrrrrrrrr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I figured it was a bargain considering I bought it for a 9 year old. And the main purpose is to download and play games, right? What can go wrong, well, a lot in 2 years? I am guessing I will get my money's worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to be covered in case of accidents when it comes to my new Lenovo Yoga laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for what we needed shipped very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I need help I get it with this protection I bought...Great to have Someone who knows what they're doing and do it fast Great to have the Geek Squad by myside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have just in case something happens to your laptop locked up or whatever you purchased they're great with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had quite a bit of problems with buying the open box computers at BB. However, BB has been exceptional in taking the problem computers back with full credit. So A+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    save my but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan saved me over $1000 because my dog nocked it of the table the geeks where so kind and i expect to get it back soon really grateful for quality service as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes it easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to utilize the 1 year Geek Squad protection yet but I have known others to use it in the past and it’s a must when buying electronics, I feel anyway!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each time we have had issues with our computers, Geek Squad has been there to assist with a decent turnaround time when resolving problems.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Ezra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet,I just got it for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 a must have for a gaming laptop! I don’t know what I would without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the extended warranty if possible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remember to always get the extended warranty for expensive electronic devices. They will come in handy if you ever need to have anything repaired and or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!! I would highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good guarantee for price recommended good service excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Warranty for ease of knowing it can be repaired when needed. Did not need to use protection yet? but knowing I have it is comforting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year for local support and accidental damage is nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay protect my stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay protection 3 years is gudder Hope I don’t need it

    I would recommend this to a friend