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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 11,825 reviews
  • Rated 5 out of 5 stars

    Yay protect my stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yay protection 3 years is gudder Hope I don’t need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this accidental protection policy just in case anything should happen. No one knows what tomorrow may bring so I can’t recommend this enough and for the price it is peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a person that is not technically savvy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection for my computer/software needs. I am not very computer savvy so it is a great service to keep the laptop running smoothly. I also like it for repairs if I managed to break something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully never had to use it but was so glad that it was there in case we did - would rather pay for a warranty than a brand new laptop any day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that was a great choice for my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I must have a few by electrical equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended warranty is a Best Buy are the best if something happens you’re bringing in any issue you a brand new one no questions asked I purchased this on all my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra money that costs for geek protection is worth the money. If you don’t know how to fix issues with software or viruses geek squad is my go-to for fixing my issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad corrected the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced a problem downloading the security software. I called the help line number and I was scheduled a in store appointment. The tech corrected my problem and help me complete the process. I am very satisfied with the service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 3 year Geek Squad Protection for repair or replacement if anything happens to my new computer. So far I have not had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repair my childs computer quick.but didnt know it was just for q repair.it was for a 11 year old so she missed it up again and wasnt able to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know it has a warranty just got this for an extra cushion. I have used the squad before they are so helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the geeksquad protection. They're the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to try this so far but had previous experience with geek squad that was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    purchased for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is too expensive but if something happens its good to have. We have a lot of devices and it could become costly for our family. For families who have three or more devices should be offered a reasonable family protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so great to have with little ones in the home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD...THE BEST SERVICE @BestBUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the Samsung Notebook... very Easy to use AND CONNECTED AUTO TO MY WIRELESS PRINTER! THANK YOU GEEK SQUAD FOR TRANS MY APPS N GETTING THIS ALL TOGETHER!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad are an efficient and highly knowledgeable team in their work. I love how they easily helped me set up my computer. Kudos guys !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not much to say.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say other than it is what it is. Protection plans are always worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection and good thing since coffee was spilled on it and quit working. Replaced it with another laptop but I did pick a different brand due to availability at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection for anything over $100 and BestBuy offers a good price for 2 years. I don't ever have to worry about what will happen if my product stops working.

    I would recommend this to a friend