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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 11,825 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend geek squad, i can not believe how many times i have reached out to them even foe the smallest of requests and they are always helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it gives me piece of mind. Haven’t used it yet but great to know I’m covered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but expensive to use only once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but expensive to use only once. I don't use it like most people may use it; but I had to take my laptop in for repair and the protection was less then the repair itself, but if I'm using it only once - it wasn't worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty for my new computer if i will have an accidente o have the certain they cpul repair it ir change it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed Other Stuff And Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that if I ever need to use this it is as good as my other warranties I have on other stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LAPTOP REPAIR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and attentive. They followed up with me and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having added protection in case anything happens to my device because then I'm able to be comforted by the fact that Geek Squad would help me repair or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice waranty coverage . Nice an efficient crew peolple. Very helpful crew . Very kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase Geek Squad service when making electronic items. Peace of mind knowing within the extended time that I am covered is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOP Quality Srvice with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is TOPS in securing peace of mind with professionslism expertise and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when you have their insurance. You know theyll fix any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We haven't had to use it luckily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase GSP's on all of our electronics. It is rare that we have had to use it, but when we have they squad has always been very prompt to get us all taken care of :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection plan. It is just to confirm it was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good to have protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the geek squad service yet, but i hear its excellent so i have it just in case. Doesn't hurt to have protection on your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are life savers. Truely. I had a computer right at the end of the warranty suffer a critical failure and they completely replaced it no quesitons asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to the store I had in mind a Apple device but then the sales person explain how great and all the great technology this one had and I could not pass the opportunity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We loved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good we looved our new compiuter, and we like spend in Best But , favors store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely exactly what I need because I have kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for running a business on a single laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mohammed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware of these geek squad guys telling you to use the warranty when the insurance covers nearly everything.

    I would recommend this to a friend