Customer Ratings & Reviews

So happy I purchased this protection with my laptop. The motherboard crashed by GeekSquad was able to fix for no additional cost….and quickly!

Thank GOODNESS I bought this when I purchased my computer! Had to use it to replace a cracked screen! :) Geek squad got it replaced in no time.. no problems!

I bought it to use for my asus computer but haven't had to use it yet!

I got protection for my most recent laptop. Hoping to never need to use it, but if I do Geek Squad is usually pretty solid. I would recommend getting at least the one year protection for anything over $250.

I haven't had to use it yet, but it's good to know I have it for when I do. I like the convenience of having things fixed locally instead of shipping them out.

I havent broke my computer yet so that’s good, but the service is nice to have

Geek Squad is always down to help and assist with any problem great job guys.

I am very hapoy with this wareanty protection, I have only had the best experiences with Geek Squad and I know they stand behind their warranties.

Greatvproce and reasonable- i would highly recommend

I don't buy computers or tech gear anywhere else because of this protection plan. I do think it's expensive and overpriced. I have used it for repairs and have met with varying success on them actually fixing my stuff. I've had laptops sent out & replaced. My dslr camera was shot and after 3 repair visits, still doesn't work. They do give up a bit too easily on fixing some stuff which is annoying. I'd almost prefer they just replace stuff now but that gets complicated with computers. I do think a service plan is a must for new tech with kids around but I wouldn't say this is the best plan out there, they fail at getting stuff fixed sometimes. Be prepared to hold your ground & wait a lot. Pay attn to when it expires. I tend to get 2-3 yr plans if I can afford it, 1 yr just doesn't cut it.

I cracked my laptop screen and used the geek squad service. The service is excellent. However the service does have a cap price. Once the cap price is reached and the repair is made you will no longer have insurance.

Total tech is totally worth it! Especially if you buy appliances from BB they are covered as well. Stuff gets fixed for free.

This protection plan is always a good idea for computers, and easy to use. I've never had issues with getting problems fixed.

Love the geek Squad warranty, I would buy with every purchase

Outstanding, highly recommend if you are getting any electronic product. these come in very handy and are always great to have if something happens to your device.

Like an insurance policy...haven't needed to call but great customer service at my fingertips makes thing much less stressful!

Works awesome love that changes into a tablet. Would highly recommend.

bought a computer laptop trying to think ahead of the pandemic and the school year, and decided to protect it against the kids. Have not used it yet.

Great Service. I never buy an electronics item without this service, I have used it a couple times and ot has been prompt and corrected my issue.

no reason not to get this if you are buying a laptop, accidents happen. good service and chances are you have a local best buy, better than an online service that you might have to send your computer out