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Customer reviews

Rating 4.6 out of 5 stars with 11912 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 11,912 reviews
  • Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer answered ALL my questions and concerns. Geek squad service is a must have. It would be a mistake not to have. Treadmill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is better to have it and not use it, than to need it and not have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned a long time ago to invest in warranties from Best Buy when paying over a certain amount for electronic items. Has come in handy so often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, they help you in all they can. Waiting period may be long depending on the service required but they offer excellent service and options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so great to have with little ones in the home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that was a great choice for my new laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are helpful and very easy to work with. The warranty has major benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squd is awesome. Any problem i have i xan call them and they will help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have extra protection. Never know what kids might do next to your expensive device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best protection plan. It is just to confirm it was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to make use of the service (thankfully); but knwoing I have support and knowing that they are usually competent (from previous experience) is simply excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is the best product insurance I’ve heard of. I was very hesitant to buy a $1,000 laptop before I knew about this. Awesome deal and awesome coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really. Good. Product. Easy. To. Use. Good. For. The. Prize.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    downloaded my software on computer - not available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad downloaded my software for my new computer quickly and perfectly. Unfortunately they are unavailable now due to virus, I'm hoping they extend my annual membership!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for connecting with us on this. We're glad that you've had great experiences so far! We wish we could help you out right now! Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can find out a way to assist currently.

  • Rated 5 out of 5 stars

    Get Geek Squad Protection for your EASE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very simple, let the Geek Squad handle any issues you may or may not come across. Kids spill on your new purchase? Call the squad, they will get it taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect add on when you are a hybrid worker and take your laptop back and forth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad, they fix anything. I have had to fix my pc three times, they fixed everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work paid for my laptop, but they don’t cover repairs. I figured I should get this accidental protection since geek squad always does a good job covering my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had this when my new Dell laptop died after only having it three months and had to replace it with an HP. No questions asked, replaced it immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is such a great thing to have. This is my second time purchasing an item with geek squad protection. Can’t buy an item without it!

    I would recommend this to a friend