Customer Ratings & Reviews

I am hoping I will not have to use the warranty service but this was for a college student laptop that I know will get knocked around at some point.

Great investment. I carry my laptop with me 7 days a week so things happen! Getting my laptop repaired or replaced within 2 years in a great ease of mind.

The agents attached my TV to a brick wall with no problem and had it connected and ready quickly. The guys were very professional.

I haven’t had to use it yet but I appreciate the thoroughness of the sales associate in explaining each tier’s benefits to help us cater our purchase to our specific needs.

Hopefully you don't have to use this but if you need it... it saves a lot of money and Best Buy has a good repair record with me.

We always purchase the Geek Squad Protection because we have found it to be so reliable....they always provide the best service ever.

I am so happy I bought the extended insurance on my last laptop because I dropped a full glass of juice on it. Because of the insurance, they replaced my new laptop. Whew!

I would highly recommend their protection plans! They are very prompt and helpful at making any repairs or suggestions as to what you need to do to better your equipment.

Love the added protection option they make available to us with youth in the house this is best for us

Excellent help with a computer issue I was having with my PC

We have not had to use the geek squad because the computer has not had any problems. But the knowledge that it is there if we need it is awesome.

The geek squad protection is the reason I buy ALL my electronics from Best Buy! Worry free I bought my older 2 grandkids laptops for Christmas but I don't have to worry even if they drop them they are protected!!

Never had to use it but I would definitely recommend it.

Great to have just in case something goes wrong, can never have to much protection

It's saved me a bunch because the HP laptop I got TWICE now is a $2k piece of crap

Would not buy any electronics without it. It just saved me $500 on another laptop.

I have not used th Geek Squad yet, but i am sure they are knowledgeable in the area of Computers

Haven’t had to utilize on this product but have had to use the Geek Squad with other products in the past, which proved to be very valuable to me as a consumer.

The warranty was a good to have in case you needed it. We ended up not using the warrant but it was good to know we had it. Always good to have a back up warranty.

The installer answered ALL my questions and concerns. Geek squad service is a must have. It would be a mistake not to have. Treadmill