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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 11,825 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely a great purchase. I recommended it 10/10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever free maintenance on the computer for an entire year. You can’t beat this.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Excellent Service!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the effort that Geek Squad/ Best Buy provide at request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind having a extended warranty as laptop was bought for my 10 year old nephew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice package protection with extra benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice package protection with extra benefits. Bang for the buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are extremely nice and professional they answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy anything from Best Buy I always get this protection you never know when you're going to have an accident and cracked the screen break it drop it and with this plan it's easy to get it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, and fast . I love the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to cover my Lenovo Chromebook. Haven't had to use the protection but it's nice knowing I'm covered if anything should happen. Small price to pay for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have geek squad. I recommend it all the time. Yep!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! So get it! Every time get the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with many of the problems without issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SpoiledMa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE MY NEW NEW LAPTOP TREATED MYSELF FOR ONE!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always beneficial to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it was this price for a longer duration of time. People are usually extra careful the first year they have the laptop, it’s after that when things go downhill and by that point it’s too late to use the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad Protection with all of the devices I have bought from Best Buy. I have an issue walk right in with the device and the Geek Squad handles it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this paln and buy it for all my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have this service. I had it on the last computer and had to use it due to the screen cracking. I had no issues bringing it in and getting the needed service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad protection is awesome I just take my laptop in and they fix it it’s priceless and great to have if you don’t know much about computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchased ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptops ever . I never had. Its worked like the apple tablet . Touchscreen. Easy to manage and best for school and work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned a long time ago to invest in warranties from Best Buy when paying over a certain amount for electronic items. Has come in handy so often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never NOT buy the protection plan....trust me it is SO WORTH IT! My Microsoft Notebook started having issues and the protection plan took care of it!

    I would recommend this to a friend