Customer Ratings & Reviews

Excellent Idea. Affordable System protection plan! Add photo not functioning. Include review/report of incidents. Targeted customer/consumer - engineer. Spec

I have always bought this coverage plan...I have never used it before BUT last month I had to use it...The best and easiest coverage plan to use and have.. as simple as 1-2-3. File a claim, wait, pick up. ,

They offer repairs for little to know cost, depending on what needs to be repaired. They offer discounts on some purchase's warranty. And etc.

if you want peace of mind this product is the one....

I think it is good but havent used it yet. I forgot I had this and had to pay another company to fix a virus. Wish I had gone through Geek Squad

Geek Squad is the best follow up care around and well worth the investment in making sure your product is working at it’s best level of efficiency!

It is very wise to buy a extended coverage for your electronics that you purchased. It covers quite a bit and if you need to use it you have the electronic covered.

Geek agents have always been very professional and well trained in all aspects of computer usage and technical issues and solutions to problems.

The IT dept is amazing with what they do and how they help.

Haven’t needed to use it yet thank goodness! Im sure it'll be great

My new laptop was crashing alot and they told me it was a lemon and they didn't doubt me or even check out my laptop. They just gave me a new one. It took a few minutes.

Ease of use. Good battery life. Affordable for basic use and very fast. Better quality than expected

Whenever I make a large investment purchase I make sure to get the protection plan. And Best Buy has held up for me in the past.

It's a good cheap screen to scroll on the interwebs. Can't run games really and a little slow, but basic use is totally fine.

Glad I had this when my new Dell laptop died after only having it three months and had to replace it with an HP. No questions asked, replaced it immediately.

The geek squad is useful at times but it takes way to long to get items back. I had a problem with a part that showed up on the screen and instead of showing me they sent it off.

We haven't had to use this protection plan yet, but just knowing that we have it puts us at ease knowing that if anything happens to our device, it'll either be repaired or replaced. Well worth the minimal cost.

Quick and easy to use, although still learning windows 11

I have yet to make use of the service (thankfully); but knwoing I have support and knowing that they are usually competent (from previous experience) is simply excellent.

screen went blank, took it in for repair and they took care of it and fixed it like new. pleasant, helpful, friendly, great experience