Customer Ratings & Reviews

The service at geek squad is awesome....everybody should get it!

Helped me over the phone to get back in to my sons laptop

I consistently get the Geek Squad protection plans, and have never been disappointed that I got it. I have used them more often than not. Worth the price.

I was glad i made the investment. 7 months i needed to replace my cord. i got it in about a week at no additional charge.

The accidental geek squad protection has expired but it has not developed any fault since then.

Great protection plan! Multiple options on what kind of plan you'd want.

geek squad came in and helped us set everything up and connect everything just how I wanted! Very polite too

Wierd experience after use, I was contacted because of some sort ofmix=up. Not sure what happened in that case. Otherwise, the turnaround time could be shorter regarding replacement. It interferred with university courses.

Without a doubt was there ever a question to get Geed Squad on all electronics. This is a must and if the product needs to be replaced, you'll always save a pretty penny.

I have not had to use yet, but security of having it is good. Pretty inexpensive compared to other plans at other stores.

I would highly recommend purchasing the extended warranty with a laptop purchase. Even if we never need the service, you are eligible for one battery replacement which makes the cost of the warranty worth it.

Definitely want to keep this computer working as long as possible.

Hopping for the best. It gives me a little comfort.

Its money well spent. I have had the need for GeekSquad to bail me out more time than I can count.

Had problems with a couple of my computers in the past and my issues are usually fixed . The techs explain everything well and ask before they proceed with fixing lap top

Always works great! Customer service always has no issue with broken items! Thank you!

It gives me comfort to know if anything happens I am covered. Living with teenagers and little kids it gets crazy. It’s good to know geek squad has my back!

This is excellent for me, it covers a lot of things. Make me feel more secure.

The Geek Squad actually helps. These professionals are trained. I like how they ease my worries and explain what the issue is and how it’ll be fixed.

Always purchase extended warranty. If you ever need it , it pays for itself. Great Geek Squad.