Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11825 reviews
(11,825 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
a must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased a really good laptop and what to have covered just in case something happens, that is why I purchased the GREEK SQUAD accidental protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
DO NOT WASTE YOUR MONEY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is a freaking JOKE! DO NOT spend the money for these *orons. They won't work on the laptop and don't offer any support. You will waste your money. I am now out $3,000 for the laptop that won't work and the support cost that they will not return. HORRIBLE service. Best Buy is HORRIBLE
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Computer protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased the 3yr Accidental Geek Squad Protection. Wish I had done it sooner.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
So need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes I happy that I got the 1yr accidental because I’m Clumsy...So for ppl that get computer They are going to need the yr accidental just in case If something happens
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love Geek Squad so much. Their techs are all capable, friendly and great.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this w/ our daughter laptop purchase. The way she is with electronics this was a must. Geek squad is great.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fine customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found that the geek squad customer service is impeccable they are swift, informative, intelligent ( they know a lot about the product and that is helpful to the customer)
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
helpme
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this assistance a lot. Always get great service. Have not had any problems. They are very knowledgeable and friendly.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was able to answer all of my questions about my computer and help set everything up. They are great getting the warranty through them is definitely 110% worth it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love geek squad so much I use them whenever in need to get something fixed
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection is a must
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always a great idea to have protection on devices and geeksquad makes it easy if anything happens
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
How amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cant believe how much the service plan covers. I'm very happy I went to best buy vs other retailer just for this alone.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 4 out of 5 stars
Hardware coverage only
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive long term coverage. Do your own cost benefit analysis. Useful for nontechnical savvy user, who tend to abuse hardware. Hardware only. And didn't carry over unused years when laptop wasn't repaira6.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hoping that I never need this service, but I bought it when I purchased 2 new laptops for my grandkids, Fingers crossed but you know accidents happen...
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth The Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the geek squad service when its available. They are knowledgeable and if i need their help they make it easy to get it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Greek squad are excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This agent always help my when I have questions or issues
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and courtesy. Thank you all for everything.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the warranties
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get a warranty on everything I buy from Best Buy!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always available
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet for this computer but they've worked well before
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Coverage is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Considering I got this since the reason I replaced the previous computer was a staff member who spilled water all over the keyboard....this is worth the peace of mind.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
