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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 11,825 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased this warranty. I have peace of mind should and animal or a child accidentally does something to it, I know it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting in case you still water or drop your laptop or damage your laptop anyway you can get a replacement or get it fixxed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my laptop from getting a virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents walk me through my laptop to eradicate some spyware and virus that had gotten on the laptop. The Geek Squad is "dope" (that means they were great)!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great excellent service. Always willing to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes, Do It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad Protection. It pays for itself, and you won’t regret it. Yes, sometimes you won’t need it, but the times you do, you’ll be very grateful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection is something I almost always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but, my granddaughter does like to touch it when I forget to put it up. I know that it is something I may need in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great recommended program to enroll your devices on especially if you paid high price for it they’re very fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get geek squad with any electronic we buy. It’s well worth the money if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I had done it sooner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish I had purchased this protection prior to smashing my computer in an accident. Never again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the Geek squad yet but it’s reassuring to know that they are available if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks Best Buy for having this plan available. Haven’t had to use it but I wish I would have had it all my old router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful group of people that will answer quest..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job no complaints quick & efficient & very knowledgeable even disposed Of the Box I’ll be sure to have them to install my Next TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always available. Never worry about getting an appointment right away. Very efficient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely something I would consider investing in if you have a laptop. However, I sent my Chromebook in multiple times to fix the touch screen. The times varied and they never fixed my screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my own laptop...... pretty good huh?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly haven't had to use it yet, but believe me I will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very effective and I highly recommend it, so cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me piece of mind. Also. the terms and conditions are easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service from the geek squad is always a pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the geek squad on almost every piece of electronics we have purchased and they have done a great job. Great service totally worth the money!!

    I would recommend this to a friend