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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11825 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 11,825 reviews
  • Rated 5 out of 5 stars

    Love geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the geek squad on almost every piece of electronics we have purchased and they have done a great job. Great service totally worth the money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service from the geek squad is always a pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given that it is always possible for an accident to happen, why take a chance on having something happen to one’s expensive computer. Buy the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it much, but they did resound quickly with a fridge issue and they replaced my fridge at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my Laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me full credit on a best buy card so I could be able to buy a better laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection plan.This protection plan support helped me to repair my laptop screen and the specialist did it very well and and absolutely free.I am very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had appt to have webroot down loaded on new laptop.i had to wait 25 min. Which took up my hour so tech put webroot on but next appt came & i was dismissed and he never even put my emails on. Not happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptob. Came in Handy for my type of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have, to go with my new computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection to have, to go with my new computer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop after two year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing on this laptop is good The only thing is the battery after unplugging it will dead in 1 hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Know When Something Can Happen So Its Good To Get Some Kind Of Warranty And They offer So Many Different Plans That Fit Your Purchase Needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Know When Something Can Happen So Its Good To Get Some Kind Of Warranty And They offer So Many Different Plans That Fit Your Purchase Needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Know When Something Can Happen So Its Good To Get Some Kind Of Warranty And They offer So Many Different Plans That Fit Your Purchase Needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind protection if needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is working great. I have not had to use my accidental Greek Squad protection yet. It gives me peace of mind that I have protection if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never disappoint, i get my protection woth every purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sevice was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter broke screen on her laptop while at college. Brought it in for repair and it was returned in brand new condition.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're so glad that everything went well and hope the laptop's working great. If you have any questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    3 year accident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth getting the 3 year accident protection. Have a teenager and well things happens. Always ready for anything.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this with us! We definitely agree that it's important to protect your investments just in case. Hopefully nothing happens, but we'll be here if you need us!

  • Rated 5 out of 5 stars

    Well worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this protection plan numerous times on everything from our laptop to free installation on a new dishwasher. In the end we saved a lot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use however my sis highly recommend it

    I would recommend this to a friend