Customer Ratings & Reviews

Great Product. Thin and lightweight. Easy to do work on the go.

Gives me piece of mind. Also. the terms and conditions are easy to understand.

Always worth the investment when purchasing higher end products. Highly recommend when spending over 300 on any electronic/digital device

Fortunately, I haven't had to utilize this service, but given how critical my device for my purposes, it is good to know the Geek Squad is there if I need it.

Best ever free maintenance on the computer for an entire year. You can’t beat this.

The service at geek squad is awesome....everybody should get it!

I love that if its dropped and breaks, I can get a new laptop, I mean, it's a laptop...the possibility that it falls off your lap is alot more than a desktop falling off your desk...lol

if you want peace of mind this product is the one....

Purchased to go along with a laptop that was purchased for a teenager. Need I say more. Just extra protection. Have other items that have or have had protections plans. Never had an issue with them.

BB has been good to work with. We have had issues with the laptops we have purchased but we have been satisfied with the resolutions.

Quick and easy to use, although still learning windows 11

We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

love the extra protection for the computer. so far haven't had to use but in case of liquids or snow or rain its great to feel safe on this plan.

Good to have just in case something happens with your product. I haven't had to use it yet but good to know that they'll be there if I need them.

its amazing for unexpected accidents and giving our money worth by replacing it with a working one so we can continue with our work on the laptop

I am not a techie and my son managed to remove himself as admin on his account . We tried online stuff but couldn't get the online people to understand our problem. I remembered about the geek squad and took it in. Problem solved! Very helpful and courteous!

It is the peace of mind for me! I have not needed to use the service, but when it is time, I know that Best Buy can quickly address my concerns.

I got this protection plan for a gift I got for a family member. I hope that don't have to use it but better safe than sorry.

Agents checked my device promptly and were professional with their communication and service.