Customer Ratings & Reviews

It seems like every product that I purchase with the Geek squad service plan needs to be repaired or replace before the end of the plan. This is a great money saver.

I honestly haven't had to use it yet, but believe me I will.

Buying a computer from best buy is great way to get squad protection. Anything goes wrong with computer they are there to help getting it running again.

Glad I purchased this helps ease my mind for two years wandering if my laptop willl stop no worries with 2 year protection

Great service. Received a brand new laptop when they couldn't fix the problem on my year-old laptop

Highly recommend. Son’s laptop broke after 2 years and it couldn’t be repaired. So, under Geek Squad warranty he received new laptop.

They helped me fix my computer which allowed me to countine my work

Had a chrome book hinge snap and crack our a screen after 1 year. Got a full replacement from it, so of course on the replacement we got warranty.

I'm glad I made the purchase for extra protection. I just want to be prepare just in case.

Never thought that this would be worth the money until water got into my laptop and could not be fixed. This protection plan was worth the expense.

Hope I never need to use it but it is a great and safe purchase - I consider it a reasonably priced cushion of security just in case I need it!

I got this plan to make sure my laptop is safe. It's a good plan to have because you're sure that you don't need to worry if your laptop breaks.

always helpful to have, they have help with every problem ive had so far

The appointment was quick and convenient for me. The staff was nice and very knowledgeable

Smartest thing I ever did definitely will get warranty on every product I get

It is very effective and I highly recommend it, so cool.

I got this for my wife’s laptop in case anything should happen. Knock on wood I haven’t had anything bad happen yet but I’m glad I have the protection.

The option to have your gadget looked at incase of any unfortunate accidents is very much handy. The price though can be decreased as it seems a bit expensive and also the collaboration of geek squad with different companies to provide an extra year of warranty apart from the manufacturers warranty would be greatly appreciated. For example, i bought an ASUS laptop which already comes with a 1 year manufacturer warranty, incase i want a geeksquad protection it's best if I could avail it after that 1 year ends rather than during the same time my manufacturer's warranty is present.

Hard to actually give this a review, as I have not needed it so far. It's kind of funny hoping that I will never need to use it. I guess I'm paying for peace of mind and security.

I don't have the complete money to pay the extended guarantee.