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Customer reviews

Rating 4.6 out of 5 stars with 11912 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 11,912 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have contacted the Geek Squad to look at my computer numerous time. they were great in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have protection for my laptop. Best buy is really the best and their team is really smart. Keeps me from worrying about ruining my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have protection for my laptop. Best buy is really the best and their team is really smart. Keeps me from worrying about ruining my laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have......

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I firmly believe in the geek squad protection. I have an HP laptop that I purchased in 2009....their service and protection has been one of the main reasons why I keep coming back to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech installed my appliances and they did a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to use my protection plan yet glad that I have it this plan is a good thing to get in case something happens to your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it, and haven’t had to use it yet. But always a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection Plan is a must! The laptop needed a new battery, and a new screen. Everything was covered, and the laptop works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I have said before it is always good to have extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance just in case. Haven't used yet but in the past they have been fast and always right on time.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I do the exact same. I purchase protection on everything just to have that peace of mind in case something goes wrong. If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    1-Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already been put to use. I bought my grandson a laptop for Christmas and the screen was cracked within the year and replaced at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause why wouldn’t you be protected think long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause why wouldn’t you be protected think long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me with driver printer problems on my new computer, answer questions and have figured out simple problems that are not so simple for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop lenevo 15.6 inch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that the screen was big and it was a touchscreen also so that was cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tbh, the service was fantastic and the service was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth every penny, computer keyboard stopped working and they fixed it no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a saver for a purchase. They are there if there is a problem. You never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome it was great!! People were so helpful too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in with my laptop, not knowing you had to make an appointment beforehand. They were happy to squeeze me in and did a great job!

    I would recommend this to a friend