Customer Ratings & Reviews

I went to take them my iphone 6 because the screen stopped working. Turns out there was a software problem and needed to get a new phone.

Luckily I have not had to use this but better to have than have expensive repairs or have to buy a new device.

I have a cat and he loves my laptop. He always wants to lay on it and he pulled a couple of keys off. I got them to fix it for me. I was in and out in a flash.

Very helpful and knowledgeable. Willing to walk you through step by step instructions and they make the process extremely easy to understand!

I have not had to use the protection plan yet, and hopefully will not have to. It will be nice though if it is needed.

This product is great to have for the extra added protection.

Haven't had to use it, thankfully. Would recommend on expensive purchases and/or purchases above 100. But, I can't tell you what to do so, either get it or don't. Your objects are in your hands.

I know that if I need assistance it will be available. Gives me piece of mind also if I need tech support I will be able to get it immediately.

Although I’ve never had an incident that damaged a computer, this gives me peace of mind. Especially when I purchased a computer with a touch screen as I am less familiar with the durability.

Great service offering peace of mind that if anything happens to my laptop it is covered

Every time I needed assistance w/my HP Laptop and just ANY questions I had, GEEK SQUAD Always comes through. They make using/understanding so easy w/laptop.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Peace of mind knowing that we purchased this service. If anything goes wrong with this computer, I know that we can always call the Geek Squad

Best service to add because my son always has questions

All ways to have a peace of mind geek squad they're very good when it comes to repairing or replacing I'll give you store credit on an item that is defective

Saved the day. Twice! More than payed for itself over 2 fixes.

Any issue you have, they will help you resolve it in a timely and easy to understand way

I haven’t used this yet but i’m sure the warrantee will work well.

I have always purchased the Protection Plan for anything electronics I buy. It has paid off too, as it got me a free TV when mine failed.

Amazing hands down best warranty anywhere. Thank you bestbuy