Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
GET THE WARRANTY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a must! Worth the extra money. The Geek Squad are so knowledgeable
I would recommend this to a friendGood good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our favor store best Buy, the best store . We bury allways there
I would recommend this to a friendGeek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the geek squad to back me up is always a good thing because I have a small child who is always unpredictable so it's good to know I have them to fix what I need for my lap top!
I would recommend this to a friend
Good for me
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get protection whenever I can. It comes in handy!
No, I would not recommend this to a friendIt's worth it
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get protection whenever I can. It comes in handy!
I would recommend this to a friendTrue value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Helpful but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.
I would recommend this to a friendMy new lap top
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There the ones that help the most ! Excellent exsperience!!
I would recommend this to a friendI wanted to make sure I'm covered!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the extended plan in order to be sure I'm covered with my laptop. I'd hate to have something happen to it and not be covered.
I would recommend this to a friendGood Protecton Plan...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good protection plan if you need it for your situation. In our case, the product was used for school and we needed a quick turn around time if a accident happened.
I would recommend this to a friendProtection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to purchase this. I'm not that computer savy so I definitely needed this. Especially since something accidentally happened by the kiddos.
I would recommend this to a friendAmazing job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents geek squad remote support helped me a lot they also came and mounted my tv they also helped me with all my devices amazing work they did great job
I would recommend this to a friendGeek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used.......................................
I would recommend this to a friendGeek protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They know they’re work well. Always helpful and I have used them every other month for answers to my laptops
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Cheryl. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these plans are why I love best buy. I have always been helped very nicely whenever I go into best buy for help and also the on line help.
I would recommend this to a friendGeek squad protection
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for just in case purposes. So far I’ve only had to call the support line for a minor issue and they were extremely helpful and knowledgeable.
I would recommend this to a friendDid a good bit of work gratis when transfering dat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After buying new comp, asked if things like sticky notes along with apps and normal files would get transferred over from old comp. They said not normally but would do their best. SUrprise Surprise, SHeriff, they transferred even the sticky notes.
I would recommend this to a friendGeek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad does a great job in a timely efficient manner the very organized and can tell you everything you need to know whether it be good or bad!
I would recommend this to a friendGeek Squad--Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn't be w/o Geek squad! Great because of the availability and knowledge they have. I always have them install everything when I buy a laptop.
I would recommend this to a friendGreat Service Great Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can take any three of my computers if anything goes wrong and they will fix it for free for three years. I that is a good value and comfort to know everything will be taken care of if needed
I would recommend this to a friend