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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 11,839 reviews
  • Rated 5 out of 5 stars

    I love the extent Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extent #Warranty it makes me feel like I don’t have to worry too much about the device if it malfunctions or gets damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Less money for longer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest value is the 3 yr plan. I bought phones in texas and best buy has good coverage with a 1 time replacement if they can't fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love have an extra warranty on my products. I have always been happy with the service I have received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them yet! I hope I don't have to either, but I love the fact that I have the protection for over a grand device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad failed to fix my keyboard, its ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These squats pretty good. But one time I sent my laptop in and an arrow key fell off. They put in the space bar correctly, but the backlights were broken by the end of it, and the arrow up key fell off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this protection plan in the past and it saved me thousands. Just like the piece of mind that it’s there in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 yr accident GK Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this GK protection for my new laptop back a couple of months ago... but it is a must for electronics at time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what i needed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and compatible with latest technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find best buy Insurance to be a great value. They always cover what they say they will at a reasonable price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repaired my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad associate was not knowledgeable about the system and how the warranty works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is one of the best better companies so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this service is great, im hoping i dont need to use it but the extra peace of mind helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for cover your damage without headache only need to bring the laptop to the store near your location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave Bestbuy without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If only people knew how important it is to purchase a good protection plan and Bestbuy always offers the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has you covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind in the event I or my son accidentally damages our product. Didn't have to use it but would pay for itself if I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have! You never know when your computer will need repairs; not having to worry about it is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I keep coming back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the reason i buy all my electronics from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any you buy. Very knowledgeable staff and helpful and if they cant fix they refund you the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great, fast love the touch screen feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't by the protection plans but I have been saved so many times by this thing and it's easy. Barely any questions asked and boom I have a replacement.

    I would recommend this to a friend