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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 11,839 reviews
  • Rated 5 out of 5 stars

    Great add on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my purchase. always free stuff to complement your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth to get the warranty on your products. Comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids , You need to get this . I didn’t pay one cent to get this replaced . I would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm give you a 5 on the review it hopers that its true i mean i don't need you now but i mitt need you later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure to purchase Geek Squad service so I have a peace of mind if and when I need help. Better safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was a good price for the amount of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good price for the amount of protection. I am glad we opted to add this plan for our peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set-up my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set-up my new laptop and made sure everything was working right. It's good to know the Geek Squad is ready to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use it for a laptop, which got fixed. I appreciate that they don't talk to you like you're stupid. It's worth noticing when not all "techs" are that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for when I bought my last laptop. It is a good feeling to know you have insurance if something goes wrong with a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are knowledgeable and patient with the customer. The Geek Squad is my go to guys for all electronics and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 1 year peace of mind. When a kid at home, accidents happen at the table with spilled milk, juice and water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped a lot! Only missed one thing installing Office 365. And we don't know how. Otherwise they are a great group of Agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Support Five Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer during COVID. Customer Service went above and beyond. I have always used HP products. Love this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always helpful. Had to help setting up my chrome book and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won't need it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this service yet, but the peace of mind it provides is nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection plans. They have saved my electronics more then once and it is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes sense for touch screens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used service plans through Best Buy before and had great experiences. Just got one on my laptop and am glad I did. Protecting the touch screen alone is with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix all my devices quickly and get it back to me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased protection with best buy and I highly recommend this service. They fix everything without hassle!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that any problems I have I'm protected on my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek squad service is an essential add-on to your device, I wish however local Best Buys can actually fix hardware instead of shipping the laptop off

    I would recommend this to a friend