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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 11,839 reviews
  • Rated 5 out of 5 stars

    Safety and coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was helpful in decitions very knowledgeable and made it easy to choose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good but 1 year !?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one year is not a long time for the price I paid I think they should add more time.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highy reccomended for anyone who may need help with computer or smart phone issues use with many electronic products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    holy cow yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love everything about this!!!!! every thing is super easy to handle and work with and so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go along with my new laptop. I haven't needed it but am glad that I have it, just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for piece of mind with the laptop I purchased for my granddaughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient when your product stops working. Or needs anything done to it. Best Buy us so quick to fix your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very useful great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great purchase ,really affordable and useful, i never thought i would get so much over something so cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I bought warranty for my daughters computer . She was able to get new computer when it wouldn't charge correctly and they couldn't fix the problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty is the best by far. I always recommend that you add the warranty to all the products you buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service . I Stood in line less than 3 minutes .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a relief purchasing the warranty especially when having to purchase another labtop they gave me store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option of adding this protection to my purchases. The Geek Squad has never let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a "MUST HAVE" - the agents are very knowledgeable and friendly ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best tech’s ever and I would recommend that anyone who needs appliances and technology to choose Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea that both my college students don’t have to worry about accidents they are covered! Peace of mind is great and so is the geek squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job the geek squad is always there to help y

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me get going on my computer and set it up for me the geek squad is great I have a few friends and family use them a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all products are built well I had to take my laptop back to geek squad and it was repaired because of the total support plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get a warranty and best buy is great with there service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Service, don't take your chances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you can get full repair or replacement when something goes wrong, outside of the manufacturer's warranty, it's a good deal.

    I would recommend this to a friend