Customer Ratings & Reviews

Haven't had to use them just yet, but they were great in the store qith helping me choose a laptop.

Worked perfectly set up was quick and easy Would definitely purchase again

Never had to use it but it’s worth having, you never know when you will need to use it. Better safe than sorry.

I have used Geek Squad in the past, and they are well worth the price. It is much more reassuring to have someone you can look at, while you talk to them.

Extra protection from my mistakes is great to ease worries and know my issue can get fixed at a reasonable cost.

I love this phone...it's user friendly and I have no problem. The features are so easy to comprehend and I love the great photos the camera takes!

Love getting the GSP on my stuff. Returns are quick and painless and are always very hassle free :)

Love getting the GSP on my stuff. Returns are quick and painless and are always very hassle free :)

I have not had to use this and hope not to. But it nice to know it is there if I need it.

We got this plan to protect our son’s Chromebook, but failed to read the T&C - this is not anything like AC+ or other ADH plans. If they replace your broken laptop, you no longer have coverage after that (you must buy yet another plan). In addition, they only have obligation to provide credit up to the original purchase price+tax of the device itself. In our case, the cost of the laptop he had went up, and wasn’t even in stock. We had to pay over $100 out of pocket for something comparable. Additionally, they could have done this whole process remotely, but instead, they force you to make Geek Squad appointments and go into the store, just to get a store credit? Not to mention it took two weeks for them to come back and say we were getting a credit rather than a laptop repair, because Lenovo. I’m glad we had it, but all things considered, we would have been MUCH better off going with a third party. So thats what I would recommend for anyone else. Don’t waste your money on something that’s NOT ACTUALLY 2-year coverage if you end up having to use it.

Haven't needed it yet. I bought one year protection but hope I don't have to use it. Good experience with Geek Squad in the past.

geek squad came in handy when tablet quit working. No questions asked they replaced

Bought for major laptop purchase as a good defense again all things accidental damage.

Geek squad is my squad! With industrial-strength kids we end up with a lot of things that "quit working"....

Good value for the money. This is a very good service.

Geek squad is usually easy but mine is up so there’s not any further use for it

The protection plans look like a great deal. I hate having to worry about replacing parts or losing my laptop.

Allows ease of mind knowing support is but a call away. Undoubtedly, a "well worth the money" acquisition!

The reason i bought a peotection plan was the reason i bought a new laotop. I broke the old laptop ( actually my dog did) and i did not have protection plan.

Worth the money. I haven’t had to use it yet but it a no brainer to have protection plans on electronics.