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Customer reviews

Rating 4.6 out of 5 stars with 11924 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 11,924 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like buying the Geek warranty from Best Buy. I must say I have gotten my money's worth on several of my warranty products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my computer. Works well. Haven't had any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this protection plan is great for my computer, and will cover everthing that might happen to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Would recommend to anyone who wants a good product. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have this insurance especially if you have small kids that like to touch everything. This protection plan covers alot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend obtaining the full geek squad protection w total tech support... ya never know when you need it! Have and will myself!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no warranty for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guess the sales person lied ( big shock). bought the 4 year and brought in laptop because the speakers stopped working they need to ship it out it will take three weeks. will not ship back to my kid at school after repairs asked to just refund me for the protection plan and ill keep the laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have protection on laptop,in case I drop it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your purchases. Protects those purchases that once on a while come wit a glitch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Geek Squad! They have proven to be helpful and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for laptop. Definitely worth it for cpu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice protection and service. I will buy it again for all of my electronics devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced faulty PC without drama

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced faulty PC without drama - great service and people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer warrirnty

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my laptop into the Greek squad and they fix it less time then they said. Great customer service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This service is limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't figure out how to activate the camera on my HP Envy computer. The Geek squad didn't know that there was an off switch. The told me to call microsoft. They didn't know either. Neither did the hp help line. I asked google and in the 8th answer down someone mentioned the off switch, which is tiny and can easily be switched off inadvertently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got Kids?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope to not need this, but I have used it on a previous device and I'm glad I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. Never had an issue getting items repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is a great insurance plan, I have not had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase the Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing protection policies are a must especially for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection out there, it must have it geek squad is the best when we are talking electronics

    I would recommend this to a friend