Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11945 reviews
(11,945 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great for accidents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were great with knowing how to explain in easy terms how to handle the equipment
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squads protects my computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love bestbuy Geek squad, never get a computer without the geek squad prodection
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Lifesaver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an accident with one of the laptops. Easily taken care of with the protection plan.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
losing long time customers over poor support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am NOT happy with Best Buy's protection service at this moment...granted, we have ANOTHER return to store appointment on Friday so I am sure everything is going to be corrected (eyeroll). I get that Covid is causing all sorts of issues...however EVERY...SINGLE...TIME...we go to Best Buy there are a ton of employees everywhere, they tell us it will take 1-3 months or more to get the computer returned to us. OK...sure. It took less than that, goodie. However, it DOESN'T WORK! Come on, Best Buy, You guys have always been great at fixing things or replacing them if it was cost-effective. Now we have to keep making more repairs, return appointments, wait on hold and they lose customers. As well as getting to listen to us complain...like they care, right?!?
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
i wouldn't recommend buying electronics anyway els
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i wouldn't recommend buying electronics anyway else. great service, easy to deal with.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Apple family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for 18 year old going off to college - 1 yr geek squad service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice freebie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with the purchase. Great deal and it was something I wanted anyway
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidental Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great when you have a kid with electronics. Anything happens to it and it's covered.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it. Great people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great people to have on the other end of the phone or chat line. They are there 24 hours friendly, and dependable.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I will get the warranty
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was get the extended warranty it makes sense I get them all the time it’s never failed me yet
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Prefer to have product protected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get the service or replacement plan on most of my purchases.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 3 years Hoping do not need but his last computer he spilled coffee on. Would have been great to have had. M
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good reliable protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection and support if anything ever happend to my device.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
GS very friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is committed to solving any issues I may have.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You will need this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and terrific service!!!!!!!!!!!!!!!!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad. Never go without it. Staff knowledgeable when needed it in the past.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to know agents are available when needed. Good friendly quick service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really is a great service to have when you drop, abuse, or mess up your system.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidents happen!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind is important! This is a great warranty and must have for electronics!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always had good luck with the plans from best buy. Quick easy replacements
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
