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Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 364 Showing 7,261-7,280 of 11,945 reviews
  • Rated 5 out of 5 stars

    Great set up of new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my new laptop and transferred everything from my old broken one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with purchase and have never had to use yet. Probably great if you typically have computer issues but was nice to have

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage gives you piece of mind if and when you need assistance with your laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    luckily i haven't had many issues, but they have been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! They are hassle free and quick. I got my Chromebook fixed asap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great having an accidental insurance to cover our needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YEAH GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS USE GEEK SQUAD THEY FOREVER WILL NOT FAIL ANYONE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal and no hassle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have any issues claiming the insurance purchased trough Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful knowing we have this protection as my daughter goes off to college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accident protection for expensive purchases is something I always consider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    betty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek squad protection very excellent service and knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person thoroughly explained the benefits of the Geek Squad Protection plan. I thought it was reasonably priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return new computer they gave me a new one and helped set it up thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We won't buy from anywhere else. Best Buy Geek Squad protection is unmatched!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a good purchase in case of accidental breakage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didn’t need to use the accidental Geek Squad protection, but is safe to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always add a plan on when buying a product with larger price tag. Its paid for itself a few times over the years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A must have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added peace of mind for any new electronic purchase. Definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to havry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter to finish her virtual school year off and we loved it

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Superb service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service from Best Buy and with my purchase. Would buy again without hesitating.

    I would recommend this to a friend