Customer Ratings & Reviews

Perfect choice for all your devices for added protection and peace of mind

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They are super helpful. Would recommend getting this with every major purchase.

Like any insurance; you hope you will never need it. So far I have been very lucky.

Great protection for the price easy to file a claim

The agents mounted everything correctly. Well done

Definitely ease of mind having this, especially being a college student who bikes!

A computer i bought never worked they replaced it plans sre worth the money

Service protection that you can trust. Peace of mind on paper.

Just bought a new laptop. Great to have this to cover any problems. So far so good.

Hope that I never have to use this but I have coverage if I do

With three kids in the house and Three year protection plan only made sense

Ithink this is a great service to have because it covers the things you don't think about.

A must for any technology purchase. I have always gotten it and have used it.

Geek squad is always great to have for when your product is not working properly.

I love this computer. I am satisfied with my purchase. No issues

Didn't have to use it but the peace of mind was comforting.

They are amazing had trouble with my son’s laptop and the easy help with it

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

Great service to get when you have electric things you dont understand and need