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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 11,948 reviews
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What would I do without this fabulous service. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in Case protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a little extra security while working at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an added benefit to my purchase, no problems

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent at North Fayette Pittsburgh was not knowledgeable at all. Took my laptop andcsent to service center when laptop was still under manufacturer warranty. Now they want to charge for the service. Have bern trying to contact Geek Squad manager for over a month. Left voicemail, 2 messages, and an email. Still no response.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Havent used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use my warranty thankfully but this was a smart affordable option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On Gaurd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best things to have when things go wrong and your behind the 8ball

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe and sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one to protect my laptop against any damage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t use this yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m looking forwards to using this to my benefit. The product is said to help with most things that happen to your computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties are a lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put warranties on my merchandise I purchase. I learned from experience it pays to protect your items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to use, and easy to track stats. It is a nice aid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help in helping us choose. Everything is going fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad addressed my computer issues easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they address any issues with my computer. But I don't like the long wait for an appointment time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but for other people it is a great thing to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use for this purchase, but have been pleased in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the purchase knowing that I can rely on the squad for any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use Geek many times and they always perform!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program coverage. They always honor what is listed in agreement. Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess that this came with my Total Tech Support as I didn't know that I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I buy a laptop I like to have the protection that offers this service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mtu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price reasonable, customer service available, hopefully it’s worth the extra for college help if needed

    I would recommend this to a friend