Customer Ratings & Reviews

Knowing that my device is covered for accidental damage gives me total peace of mind, especially since accidents can happen when you least expect it. No-brainer.

Great product. I’m glad I purchased this and I’m praying I don’t have to ever use it.

I have always purchased geek squad protection with all my best buy purchases, it has come in very handy with tricky situations that i otherwise would not be able to handle.

Geek squad coverage is priced good. Definitely recommend with big purchases.

Adding geek squad support was easy. My experiences in the past for service have also been good.

Great for basic school needs and touchscreen option has been an amazing feature. If you’re needing to do heavier MICROSOFT and pdf for work or school I’d look into an actual windows operating laptop but the Chromebook serves me well for basic needs.

What’s not to love about the Geek Squad protection??? I get all of my electronics, TV’s, laptops, monitors, etc., all from Best Buy because of this. They really look out for their customers. And there is no receipt to hold on to and pray it does not fade out before the warranty is up. Add in the option of mounting TV’s, just another plus! Thank you Best Buy!

I have language problems, there are good customer service employees in Spanish and that helps me a lot. And the technicians from other countries, some are patient when using Google translator, there are others who are not, these are the technicians who are in their country.

This was a must when purchasing a new laptop to be used for school work, saves a lot of worry.

Geek squad is always a yes for us. Love the customer service and the vast knowledge of the “geeks” that come out.

Who doesn’t like warranties in case of mishaps or theft in some cases

So I bought a laptop for the first time in a long long time. I bought this to just be on the safe side. But I was recommended to buy because it does come in handy when a repair is needed. Geek squad it self has great employees who try to help out as much as possible.

Have always had a fantastic job with Geek squad, Super impressed with how knowledgeable they are on basic stuff. Actually pretty impressed on l i'm helpful they've been for more complicated stuff as well. Very impressed with the fact that when they don't know an answer they don't send you away they help you find a solution.

The service was very helpful. Detailed on my needs.

Best customer service I have ever had. Super sweet and kind people. Answered every question I had .

This I bought for myself. I'm handicapped and my vision is poor. I tell everyone I'm the most electronically challenged person on earth. I figured it would be in my best interest to get protection in case something goes wrong with my new laptop!!

The Geek Squad Guys are Awesome. They can fix everything!!! These guys are knowledgeable, patient and communicate with you a level you can understand. I have used them numerous times and each time the service was superb. You can asked them anything and they will respond to your needs of fixing your problem (s). Best Protection you can purchase for 2 years. If you have a computer you will be happy you have the protection for it. Get it and use it!!! Recommend it.

We ALWAYS purchase an extended warranty on all of our electronics we purchase at Best Buy. Over the years we have had to use them a couple of times and the Geek Squad has been amazing! Always helpful! I highly recommend!

What can you say geek squad does great things they always fix my things when I need them or tell me what I need to do to replace parts or all of it so they’re useful

Great insurance just in case our product need fixing