Customer Ratings & Reviews

I purchased this protection plan for an expansive laptop I purchased to do video and audio editing on for work. After one of the hinges on the laptop broke 9 months after buying it I brought it to my local store and they sent it away to be fixed telling me it would take 2-4 weeks to do so. It has now been over a month of me being hamstrung and less productive due to having to use me wife's inferior computer because they still haven't fixed my computer. I've called the national number 5 times in the last 2 weeks and every time the associate has no more information than I can get in the tracking repair link. Repeated notes they have put in for a tech to call me and explain what is going on with my laptop and what's taking so long have gone unanswered and it's impossible to call my local Geek Squad to see what they can do because every call goes to the national hotline. I've been buying my electronics including phones, TV's and computers from Best Buy for over 15 years but after the experience I've had with this, it may be time to move on to someone else!!

2-Year Accidental Geek Squad Protection - Nice protection for just in case.

Great protection for any device and overall coverage

When my Chrombook got fuct, this plan covered it. Got a brand new sumbeeotch.

reliable. Great for my laptop. Great answer kruhj

Best service ever.... I was very impressed. Thank you

I always recommend getting a protection plan. It covers you for most problems.

Warrantys are important. Always get the warranty. They are important things to have.

3 year product warranty. Always good to have a backup in case ot breaks.

great protection plan I just wish more was covered

This is always a must. Nothing else to say.......

Good plan to have, well worth the money. I like it

Love my geek squad protection, never know when you may

I’ve never had to use geek squad but I’m glad I have it.

It’s always great when you have problems that there's people who can help.

Always add guarantee to your products. This is the smartest option to do

the lab top protection is great to have just in case.

Great warranty...a must buy to go with your product

Excellent product - awesome quality and value. Buy now!

They do amazing work and are very helpful when you need assistance.