Customer Ratings & Reviews

Havent had to use this yet, thank god. But you definitely want to have this with any computer or electronic device. Took a laptop in that didnt have a protection plan and they wanted 200 just to run diagnostics on it. So i believe it will pay for itself the first time i use it.

Worth the money. On top of the manufacturers warrantly.

Cant tell you enough how much you will need geek squad. Your kids will find a way to freeze your screen. Get the keys stuck.lets not forget a virus. Geek squad knows a solution for every laptop problem. I've had to use them on more than several occasions and solved the problem all the time.

Geek squad came to my house, delivered, mounted and hooked up the surround sound & cable & dvd player. After using it for a few days, we realized that the tv needed to be moved about 6 inches to the right. Geek Squad came out and did all the adjustments for us for free! Buy the service, you will be glad you did.

Happy I purchased this because sometimes things happen and it’s unexpected and money can be tight. The protection keeps this from happening.

I purchased this 1-Year Accidental Geek Squad Protection for the chrome book that I purchased for my daughter during this COVID-19 Pandemic and the kids at home doing Virtual learning. And I am so glad that I did. It gives me a each of mind just incase anything goes wrong with the chromebook.

Beau, the Geek Squad agent I worked with was EXCELLENT explaining everything every step of the way from transferring files to delivery.

It is a great feeling to know that your product is covered for accidental damage.

The extended warranty and service offered by Bestbuy has saved me on more than one occasion. If it can’t be fixed, you get a replacement or your money back.

Peace of mind with the kids using computers. Ya just never know.

Glad we bought it. Had issue with Labtop recognizing USB plug. Carried to best but. She got to it immediately and was ready to go on under 10 min. Very satisfied. My daughter uses this in college so being able to go to any best but for service is great.

Great service and help! I can’t believe after all this time it worked!

Amazing computer, works great after 4 months still feels brand new! I mostly use it to play video games but it’s also great to stream and watch videos

Waited for 40 mins to be assisted but they just ask for it to be returned

We haven't needed to use this yet! Happy i bought the extra protection, never know when you'll need it!

With the warranty I was able to get my products serviced without hassle

I haven't needed the Geek squad yet but I know from past experience that they know what they are doing and do it well and fast. I had an issue with a hard drive in the past. I thought my data was lost forever but they didn't give up and I got back my precious pictures. I'm so grateful.

Sales clerk Recommended this extra coverage . I feel good to know I have this

I have never been disappointed with Geek squad's protection insurance!

Glad to have the peace of mind, hope I do not have to use it.