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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11817 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 11,817 reviews
  • Rated 5 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my laptop. works well for the price I paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me and my chrome boo!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love chrome books this is my third one. I’ve been using chrome books for over 20 yrs. The as not yet failed me just right for me on the go and at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I could use any where I go and I honestly love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have. With kids at home, you have the risk of spilling liquids or dropping the laptop. This covers accidental damage, so go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 year protection plan was just what I was looking for. I wanted the ease of mind and worry-free plan to go with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Problems? My Go To Source is Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been exceedingly happy with Geek Squad ever since I discovered them in 2018. Their support has been invaluable in allowing me to run my small business economically with great tech support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaddddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it in the past and didnt have any issues getting serviced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan is great. So far, I have not had to use it, but it is good knowing that I have it just in case. I keep my laptop at home, but if it ever got dropped and broken, I would definitely need the protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I picked a great protection plan, you never know what would happen. Best Buy workers are great explaining the protection plans and is affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get your three-year protection specially for any mishaps that could happen when you’re gaming. I recommend getting it because all that money you spend and you have a problem or he happens area control you’ll need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the Geek Squad warranty. Great value for the peace of mind. If Geek Squad can't fix it but something new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GM Perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent i dont remember his name he was the GM of the Logan, UT store though. he was so professional, knowledgable, patient, and made the process so smooth and easy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great protection plan

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and fair service i will always suggest to get the waranty on anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got geek squad for my laptop however when my laptop was messing up they said they could reset everything for $200 more which didn’t make any sense to me because I purchased the accidental geek squad and they were not able to help me with my laptop without me paying more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Security Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good policy to have. We have recently upgraded laptops for our boys and were thankful to have this insurance. We had issues with the screens and they were replaced with no questions asked. It does take about 7 to 10 days (repairs aren’t done in stores).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Fix my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad whenever my laptop has a problem they fix it in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my hacked computer to the gerk squad. They were quick to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never liked Dell until now best decision I could have made I love this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bundle with a discounted price. Its nice to have a reliable policy that will help repair or troubleshoot because tech is pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything that’s included in geek squad………….

    I would recommend this to a friend