Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11993 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 11,993 reviews
  • Rated 4 out of 5 stars

    Warranty for expensive items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s me honest, you can’t just purchase an expensive item that you’re going to use on the daily and don’t think it may not breakdown or have issues with the technology. This warranty for my HP laptop is a peace of mind just incase my laptop needs a tuneup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an always needed item for any of the laptop purchases that I do since they cover everything including accidental spills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greenville, SC - Geek Squad is great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys are really helpful and I appreciate the effort they make to help rectify even the smallest issue. There are no silly questions as far as the Greenville, SC team is concerned. Appreciate what they do. So far very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad and their warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there's alot I can say about bestbuy warranties and geek squad services but I will stick to just 1 word awesome. with bestbuy their warranties are golden without any hassle and this is my first main reason for shopping at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes replacing amd coverage easier if something happens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped me during College season

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me get a new computer, i accidently spilled coffee on my MSI Stealth and got close to 2,000 back for a new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed this support yet but it is great to know that I have it in case anything goes wrong. I have used it in the past for other products with zero hassle and is why I will continue to get it and shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed this support yet but it is great to know that I have it in case anything goes wrong. I have used it in the past for other products with zero hassle and is why I will continue to get it and shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for price. Glad I was able to purchase this for the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 yr plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was only good for 1 issue so it didn’t matter that i payed for a 3 yrs plan as i was told i was only able to use it once

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best guarantee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend to purchase the geek squad service in all electronics, you will never know when you will need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The fixed my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a really good service. They only take a little while to repair your device and have it back to you in perfect condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement made without any hassle.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY laptop was assessed promptly and I received a replacement without any hassle. Thank goodness for my geek squad protection. Protect your purchase it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't review as I have not had to use this since purchasing laptop. Previous experience with Geek Squad was positive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got my computer, I contacted Geek Squad because I had some questions about it. They were extremely helpful and tried their best to assist me with my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protections because you never know how long things will last these days. and accidents happen

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Helpful!

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very helpful when my washer was throwing codes. replaced a few parts then offered to replace the whole washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Warranties!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase made on any item I purchase at Best Buy where it is offered. Peace of mind is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe than Sorry!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS get the Geek Squad protection. With my last computer, I actually needed my hard drive replaced so it paid for itself. I just wish the Technical Support protection wasn't so cost prohibitive, or I would get that as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacob l

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys where awesome on the geek squad attentive service all in when I needed to do my service on the lap top on general … super duper service!!!

    I would recommend this to a friend