Customer Ratings & Reviews

Good I wish i would be able to return the laptop with this issuance

Having this is just security knowing if I need it it there, thankfully our products have been amazing and we haven’t had any issues. Best Buy is my go to

Amazing for work and school. Love touch screen feature

This protection is good to have and they do assist when needed just hope you have a store that the customer service is good. At my store it seemed like with dealing with geek squad they are rushy and your wasting their time!

The guarantee is good for the value compared to other stores.

Thankfully I haven't had to use this coverage, but I feel very secure in having it. I'm thankful Best Buy offers this level of security with their products.

Always good to have in case of emergencies with technological devices

Geek squad's OLED 'burn in' protection insurance is amazing! Perfect for anyone who appreciates the perfect picture of OLED screens and wants to ensure a great lifespan for their devices.

Don't buy anything without added protection electronics break down all the time

What a relief knowing that if anything happens to my computer, Best Buy has my l back. Good value for what you potentially get with this service.

This was purchased on the replacement laptop after my daughter spilled water in her keyboard and the computer failed. We had it on that laptop and it was replaced with a new one. Have to have this!

A great service to have when your warranty runs out. I highly recommend purchasing this when you buy expensive electronic devices.

Probably a good thing a klutz like me purchased this. I rarely buy this type of insurance but I do drop things and I carry my lap top around everywhere and so "anything could happen" so I feel better knowing I can replace if there is an accident.

Great Add on! Thanks! Excellent!!! Extraordinary options.

Gave me very good advice and listed to what I needed to get fixed. They were very patient and understanding.

Great computers fit a young girl. Light weight and small. Fits perfect in any book back .

Best computer ever had. Wife was able to start her crafting gig and she loved every minute of it..

The agents that came out to install were respectful and helpful with the mounting and programming of the new TV

Excellent service, very useful, very quick and easy to resolve problems

Most factory warranties will not cover anything other than manufacturer defect, and sometimes not even that. Geek Squad will fix your item for you, or give you a replacement at no charge. Well worth it.