Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11835 reviews
(11,835 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives me piece of mind. Simple and easy to use and understand the terms a and conditions
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very polite. And professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents attached my TV to a brick wall with no problem and had it connected and ready quickly. The guys were very professional.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this story with us! We're glad everything went well and hope you're enjoying the new setup. Please let us know if you have any questions or need any help.
Rated 5 out of 5 stars
Geek Squad was very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far Geek Squad has great service. I do prefer to go in the store to talk to a Geek Squad personal, not over the phone.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Hope it works when needed...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this protection plan based on the reviews I read on the laptop I recently purchased. I only gave 4 stars because I like the idea of what they’re selling & the protection but, I haven’t had to use it yet. If there’s ever an issue, I’ll be certain to share my experience.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Not much to say.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say other than it is what it is. Protection plans are always worth it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend getting protection for your purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any issues as yet to use my protection plan.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I love Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very hapoy with this wareanty protection, I have only had the best experiences with Geek Squad and I know they stand behind their warranties.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use it yet but I appreciate the thoroughness of the sales associate in explaining each tier’s benefits to help us cater our purchase to our specific needs.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Pleased with protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I purchased this protection with my laptop. The motherboard crashed by GeekSquad was able to fix for no additional cost….and quickly!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan experience has always been good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan experience has always been good. Thanks.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance for that oops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For those in case moments just know that this is very limited.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Feel more comfortable having it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it's imperative to have Geek Squad protection on every piece of technology I own. I like the security of knowing there's always help when I need it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is very good with speed overall a great laptop
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must for high end electronics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy any type of electronics always get the protection. I have used them in the past and they are very good easy to claim and will get your item back to ASAP
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Can always count on them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love gets squat protection. I would never buy anything without putting Geek Squad protection on it. Getting it fixed or a place is easy. Great job Best Buy!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy I bought the extended insurance on my last laptop because I dropped a full glass of juice on it. Because of the insurance, they replaced my new laptop. Whew!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to have. I have kids and this is very necessary as I am the clumsy one lmao!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice waranty coverage . Nice an efficient crew peolple. Very helpful crew . Very kind
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend their protection plans! They are very prompt and helpful at making any repairs or suggestions as to what you need to do to better your equipment.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
when the gadget is for a kid, yes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought a computer laptop trying to think ahead of the pandemic and the school year, and decided to protect it against the kids. Have not used it yet.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
