Customer Ratings & Reviews

Haven’t had to utilize on this product but have had to use the Geek Squad with other products in the past, which proved to be very valuable to me as a consumer.

I am hoping I will not have to use the warranty service but this was for a college student laptop that I know will get knocked around at some point.

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We haven't had to use this protection plan yet, but just knowing that we have it puts us at ease knowing that if anything happens to our device, it'll either be repaired or replaced. Well worth the minimal cost.

The best of the best when it comes to electronic repair

Peace of mind when you have their insurance. You know theyll fix any issues.

The accidental protection gives me peace of mind knowing that Best Buy is behind it. Now if anything goes wrong I am locked into great protection and satisfaction. Thanks.

Good we looved our new compiuter, and we like spend in Best But , favors store

It actually works but it’s too expensive to activate another one year

Total tech is totally worth it! Especially if you buy appliances from BB they are covered as well. Stuff gets fixed for free.

geek squad can fix and replace electronics with no issue. They swapped my broken Nintendo switch before and I use them for all my electronics cause I have kids at home

Glad I have this service. I had it on the last computer and had to use it due to the screen cracking. I had no issues bringing it in and getting the needed service.

I have had Geek Squad Protection with all of the devices I have bought from Best Buy. I have an issue walk right in with the device and the Geek Squad handles it.

We have not had to use the geek squad because the computer has not had any problems. But the knowledge that it is there if we need it is awesome.

Love the added protection option they make available to us with youth in the house this is best for us

I wish it was this price for a longer duration of time. People are usually extra careful the first year they have the laptop, it’s after that when things go downhill and by that point it’s too late to use the service

Like an insurance policy...haven't needed to call but great customer service at my fingertips makes thing much less stressful!

We have purchased Geek Squad Protection on all of our electronics & appliances from Best Buy. They make it easy if something goes wrong.

good guarantee for price recommended good service excellent

Always get Geek Squad Protection. They are always worth the cost.