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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11995 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 11,995 reviews
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I only get the geek squad protection for items that cost a good amount because the times I have had to used, they have been great not much hassle like other places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. haven't needed to use ot yet but they have been very knowledgeable when i have questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the coverage from the service; consumer service is extremely nice to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did you break something on accident?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent option especially for people with arthritis like myself. Pain improved and it is much more comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy a laptop without the protection plan. Bestbuy is really good with taking care of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A peace of mine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage is worth the money we have shopped a Best Buys for many years and always taken out the Protection plans.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop after two year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing on this laptop is good The only thing is the battery after unplugging it will dead in 1 hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so important to have a geek squad if you have a problem you can contact them very easy and they fixed whats the problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to protect any device I get from best buy but with the one year warranty it cant be renewed. With the two or three year it can be. That's the only thing I don't like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to use, although still learning windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it, and haven’t had to use it yet. But always a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i wont buy expensive items without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended always ... wont buy a computer or appliance without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set my laptop up so quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always I have Geek Squad on everything that I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a homeowner, it is good to have this kind of help when a problem arises with my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is always a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with protection plans on anything these days, its better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this service. Fixes any issues with your laptop. Can call for over the phone support or make an appointment to bring it in at no extra cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids this is a great thing to buy. Always bought accidental protection and have used it several time. Great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for all electronics. The service technicians were great they were nice and pleasant.

    I would recommend this to a friend