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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 11,996 reviews
  • Rated 5 out of 5 stars

    Computer shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got open box computer & was in amazing condition. Came in within less than 2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't leave store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be skeptical about these. But with my high schooler using it, and shall we say, being less than meticulously careful with her stuff, it's a nice security balnket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it so far but I’m glad to have the peace of mind that it’s there for the next 36 months on my Dell Laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who ya gonna call?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this with my new HP. The added level of comfort having the Geek squad on call is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooooooooooooddddddddddd#dddddddddddddddddddddddf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy to know I have a 2yr protection with geek squad . Knowing that if anything happens someone got my back thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes me feel that I will be able to use my device without fear that it will crash or that I will be without my device if it breaks. Nothing beats peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy the protection plans!! I do not know why someone wouldn't buy the protection plans!!!!! I love my chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When you need help they got you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection to make sure to have help when I needed it. It was worth protection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product plan for anything you get from Best Buy. It really helps with anything even physical damage to the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant live without the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always very helpful and patient. They try to find a quick solution to my problems. I trust them and rely on their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good add on to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great to have for the extra added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall protection for a new tablet bought for a friend. Provided security knowing of something happens it will be taken care of

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was rushed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fist visit guy was nice and helpful. Seemed like he cared. 2nd visit they were behind, started helping me then helped 2 other people while I waited on him, keeping in mind I had an appointment. Store was closing, people didn’t seem helpful and felt very rushed. Didn’t feel like I spent my money well buying this service.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION FOR THE WIN

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very reliable services as well as understanding!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with service and service technicians. Service is prompt and efficient, and technicians are helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved the day. Twice! More than payed for itself over 2 fixes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it. I'd recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the warranty service. It's easy to use and they've always comeb through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good have your geek squad protection, cause if ya don’t you’ll regret it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get one on a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Just had my 1.5 year old laptop replaced under this same plan very easy and simple

    I would recommend this to a friend