Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11998 reviews
(11,998 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great team to have fixing anything you own electronics. Ease of use. And friendly.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
So valuable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection is both valuable and affordable. I feel like they will help with so much
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the option to get something you buy fixed
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
losing long time customers over poor support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am NOT happy with Best Buy's protection service at this moment...granted, we have ANOTHER return to store appointment on Friday so I am sure everything is going to be corrected (eyeroll). I get that Covid is causing all sorts of issues...however EVERY...SINGLE...TIME...we go to Best Buy there are a ton of employees everywhere, they tell us it will take 1-3 months or more to get the computer returned to us. OK...sure. It took less than that, goodie. However, it DOESN'T WORK! Come on, Best Buy, You guys have always been great at fixing things or replacing them if it was cost-effective. Now we have to keep making more repairs, return appointments, wait on hold and they lose customers. As well as getting to listen to us complain...like they care, right?!?
This review is from Geek Squad® - 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Good Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Protection proved to be a good value in the past, so we did it again.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidental Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great when you have a kid with electronics. Anything happens to it and it's covered.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer to have. Can't wait to show it to my fam.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Human error leads to expensive mistakes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have warranties. Manufacturers don’t cover human error. This does.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
they fixed it fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is very helpful when you got a problem they fix it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Added me protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to have for added protection. Having kids I definitely needed this.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop, I do not have buyers remorse. Functions great.
This review is from Geek Squad® - 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This will definitely come in handy with kids, you have pets or just clumsy.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
They do a good job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price is going up, but we always have great service with geek squad.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service that gives me peace of mind with my kid away at college.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the geek squad. They always help me with all my technology. Plus return it on time.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Best working Chromebook in 2023
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice computer frome chromebook! Very operational..
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you plan to buy from Best Buy you should 100% get the geek squad protection.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squads protects my computers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love bestbuy Geek squad, never get a computer without the geek squad prodection
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have for kids computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this protectio for my kids laptops. It pretty much covers anything like broken screen or liquid damage.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven't had to use yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully we haven't had to use this however I wasn't giving new computers to my kids without having the insurance
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
