Customer Ratings & Reviews

Great item.mmmmmkkkkkiiiiiuyy66665555555556y666666666666777777777777777

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 3-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 3-Year Protection Plan. Take it from me its worth having.

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 1-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 1-Year Protection Plan. Take it from me its worth having.

Very simple process. Staff is helpful in the trade in process.

Every time, I have trouble with software or don't know how to update my laptop, Regardless of the problem, maybe Geek Squad always has great customer service.

The agent went to my house and check my house tv that was broken good thing a purchase the 5 year warranty and because it’s been discontinued already and they don’t have parts for it they gave me a store credit same amount that I purchased the tv and got me a big one instead thank you geek squad

Geek Squad always helpful, 24/7. Love they can remote in and did issues.

Recently made a purchase online and had a issue with item received whet into store and spoke to accosiate and manager and they was able to correct and fix issue and was good about making sure i was satisfied with outcome

The agents are fantastic. Really helped me when i needed them most.

It's worked great. Having kids this is a must with your purchase. Repairs are fast and easy, no questions.

I got this protection from geek squad because well life happens. So far we haven't used it but for the cost for the peace of mind if something would happen to are products it a great value.

Awesome work helping with the setup of my laptop and showing me the ins and outs

Piece of mind for my new laptop, a good investment just in case!

The agents were very helpful and tech savvy they helped me navigate through my whole new laptop.

MY DISHWASHER BROKE...BOUGHT IT FROM BESTBUY ALONG WITH THIS EXTENDED WARRANTY....I ONLY HAD 10 DAYS LEFT ON MY 4YR PLAN...CALLED THEM UP...THEY HAD A REPAIRGUY OUT TO MY HOUSE WITHIN 2 DAYS...THEY UNISTALLED DISHWASHER,REPLACED THE PUMP ASSEMBLY,AND RE-INSTALLED IT FREE OF CHARGE...AWESOME

Excellent Service by the geek squad team highly recommended

The primary benefit of having a one-year assurance plan for my laptop has been the peace of mind it provides. Knowing that I am covered against unexpected accidents, hardware failures, and other unforeseen issues has allowed me to use my laptop without constantly worrying about the potential costs of repairs.

Worth the money, they are always helpful when I have questions. Also, the accident forgiveness and all possible solutions they offer is worth the money. It is 100% a good idea to get protection on items because you never know when something is going to break or crap out. I literally break everything

Haven't had to use it yet, but will help when issues occur.