Customer Ratings & Reviews

Thank you for the amazing job you do every day. You are an important part of the team. You helped me with the right choice on the Alienware laptop and I have enjoyed it since last year October

They worked very quickly to replace my laptop charger.

My son has been using it for few months now for his school and academic. It has been pretty good so far.

Good to know my items are protected incase something happens

Greek squad is awesome. Definitely would recommend if you have electronic purchases

Have a minor issue with my son’s new computer. We were able to schedule a Geek Squad appointment online super easily. It is for the next day so that is convenient since my son needs his computer for college classes.

Fist visit guy was nice and helpful. Seemed like he cared. 2nd visit they were behind, started helping me then helped 2 other people while I waited on him, keeping in mind I had an appointment. Store was closing, people didn’t seem helpful and felt very rushed. Didn’t feel like I spent my money well buying this service.

I have always found Geek Squad to be very responsive and the work they do is top notch

I brought in a laptop with a BSOD. They talked shop very easily with me and were quite professional. They did nothing wihtout consultoing me about my case.

Always always always get geek squad. If for nothing else the peace of mind is worth it alone. I got it when I bought an expensive laptop and I had no worries whatsoever.

Good service for a good price . All ways good to have protection for your assets.

This has proven a great value for a teenagers laptop. When said laptop met it's untimeline dath via falling, this protection policy allowed us to replace it. It was almost painless. The one thing I wish was better, was communication over the month that we waited on the repair that never happened.

I only bought this 3yr accidental because I could drop it or something else not covered by Lenovo I feel very good about the Geek Squad protection. Makes me feel at ease.

I absolutely love using geek squad. We have used it for years. It has better services than other stores that deal with electronics. We have kids, so they manage to do the dumbest things, then we have a great opportunity to replace them.

This has been the best laptop I have ever purchased. It is a very fast computer, the touch screen is awesome and I love the fact that it has a number pad on the side of the keyboard. Overall it is a great price for a great product. You won't be disappointed.

I’m so glad i bought this because my daughter is so clumsy and breaks things quick i’m glad geek squad could help!!

Geek squad is very good to use for ur protection on ur computer

The Geek Squad explained all of the available services to me for my devices and encourage me to call them anytime I need assistance. They even took my old Laptop and disposed of it properly. The other company failed me and had lost my Laptop. I was angry. Finally when they found it I brought it to the Geek Squad and they took great care of me professionally,

Great service fast and efficient very friendly associate and very knowledgeable

This is a must have if you're buying fragile electronics like a laptop that you take outside of the home. We have already had to use this plan a couple times and had our laptop repaired with ease. We have also purchased these plans for things like our childs kindle tablet which again was worth the investment.