Customer Ratings & Reviews

no doubt was an excellent product , they offer me the right guarantee

They are always do helpful and quick to respond or assist.

So far so good. I’ve not had to use it yet for this item, but I purchased it as a precaution due to Best Buy’s warranties have always helped me when I needed them. I drop and break my laptops, cell phones, etc more often than I’d like plus I also have three kids. This plan is a must.

Geek squad very knowledgeable and downloaded my cyber security for me

Absolutely great. I have never had to fear losing my devices to damage thanks to this service!

I had an issue with a computer I just bought 6 months ago from Best Buy... they were great, made an appointment, they assessed it.... determined it was a hardware issue, shipped it back to the manufacturer... the manufacturer fixed the problem and had it back to Geek Squad in about a week. They tested the computer before I picked it up... When I got it home everything worked like a brand new computer, no more problems... Geek Squad rocks

Great investment. If I had not purchased it I would have regretted it. I ended up having to bring it in and have it replaced. Geek squad did everything they could for me in a timely manner. Watch out for those gaming laptops they will sucks out your battery life very quickly. Thanks.

Best laptop to buy with a 4080, with the i9 and 32 gbs of ram it leaves nothing to be desired.

This Protection Plan just makes sense for us to have. I love the new laptop computer and I need to keep it working. Since the computer is a laptop, it is constantly "on the move" around the house. I love my wife, however, she is accident prone (and she freely admits it!) and we have a bit of a rambunctious pooch, so accidents can happen. Therefore it made sense to get this Protection Plan with our new and constantly used laptop computer!

A powerful Great computer for A little girl … my daughter was very impressed

Great Laptop had it for almost 2 yrs now it still runs like new

Bought geek squaud protection for refurbished laptop.

So happy I invested in it, you can even further you're warranties later on which brings peace of mind

Great staff very knowledgeable on how to take anything in and out of your house without damaging anything. Ive spent iver $150k on everything there and always a please doing business with them. Fast delivery time as well.

Always good to have just in case. If you can afford it, get a longer plan.

i have not had any problems with the laptop as of yet.

I purchased the three-year Accidental Geek Squad protection for my new HP spectre laptop. I have not had the need for any repairs as of yet so I'm unable to know how well this will work. Unfortunately, in the three times that I've taken my laptop in, I found the local Geek Squad to be less than personable with interactions. Every service seems to have an additional charge and I completed the set up on my own. Several days later, I received an email inviting me to come in for assistance. When asking specific questions, I did not find Geek Squad members to be very knowledgeable. Truly a disappointment! I wonder if I should've gotten the insurance from HP directly but didn't know about this when I purchased my computer.

Great product and Hopefully I never have to use it.

Used geek squad for all my devices They are knowledgeable about your and easy to use

So far, so good. This Lenovo IdeaPad is lightweight and serves my needs,