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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12001 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 12,001 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended Easy to use It’s really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They get it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the mounting myself with the direction and support from agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have because you never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support team with the Geek squad at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always provides easy breezy customer service and satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great to work with. They're currently fixing my laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the service yet but glad that I purchased the extra warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used as of yet hope it works when I really need it. Cross my fingers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan so I can rest at night!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection plan to cover spills and falls!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide a great service your all of your electronic needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good thing to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's supposed to be as I understood, anything happens they replace it. But no, anything happens they give you your money back, then you can't find what you bought three months prior 'cause it is obsolete, which is a infuriating response to you wanting them to fix a 20 part on your $2500 laptop. Been thinking on buying somewhere else.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    They fixed it quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection has always came in handy they always know how to fix the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad here in Logan has always been so awesome to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am a firm believer in GEEK Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection offered by GEEK Squad is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know my prodcuts are covered for an additional 2 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop for business and personal use, especially speed, storage and lighted keyboard!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3-yr Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad indicated $0 value for exchange or upgrade; have not used 3-year protection since speed and response time are in the normal range for this device...no real value after 6 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase these they've saved me many times in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential Protection for your investment! Better to be covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cost. Full replacement and covers just about everything.

    I would recommend this to a friend