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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12002 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 513 Showing 10,241-10,260 of 12,002 reviews
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty not much questions asked it gets replaced or repaired easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing I have the geek squad to call on for help brings peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is the key here on a fairly substantial investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item. Definitely worth the money. I feel secured. I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the piece of mind the protection with Geek squad gives me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geeks!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that have helped us have always done a great job!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good & Needed service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good & needed service for ease, peace of mind and the wallet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service will fix any thing or replace your product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast, good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me set up my laptop and showed me things I wasn't aware of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am so so happy with this protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for thise Oh no! Moments.. So glad I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years protections plan are always worth every penny...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work smart not fast, but all motorcycles are equally important

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compared to other online services this was on par with the cheapest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra warranty just incase you ever need it. Better safe.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping devices safe and secure keeps me relaxed about any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing plan, but I hope that I never have to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to use the warranty right before it expired. I'm glad I got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the exact ,close or updated device when the coverage outlet a device

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need to use Geek Squad. It is a good protection to have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still pending repair or store credit under accidental coverage for dropped laptop that I have handled with Best Buy for over a month now. Between appts , drop off, phone calls ect... Can anyone help me? Last associate told me it is escalted . Repair dept. sent notice but did not know about extended warranty .

    I would recommend this to a friend