Customer Ratings & Reviews

knowing I am protected for every thing its great.p

I would recommend this product because it is really useful

I would recommend this product because it is really useful

Always a great comfort to know you have this protection

Good insurance plan for my laptop but its expensive.

Protect your laptop! You may regret not doing so. Good stuff!

Geek squad!!!!! Always come through in a clutch....

Purchased geek squad for my laptop. Great help with it.

I purchase protection because if anything goes wrong an agent helps

Really happy to have that extra level of protection, although I wish they would have more options for the years you can purchase it. Preferably a monthly payment.

Got the plan for my kids in case an accident happens.

Great service,no problems, very happy with it so far.

I love geek squad, they have the best customer support.

It’s always good to gambit Protection on electronics

Great piece of mind. No hassle fix or replacement.

This insurance is a scam. They sell it by telling you that they can repair your computer in store if it gets broken and if not they will replace it. This is not what they do. My son is a college sophomore and recently cracked the screen on his computer making it inoperable. We made an appointment at a local Best Buy and he took it into the store, The staff was rude including the GM and my son was told that it was not bad enough to replace and that they couldn't fix it in the store. The solution they offered was to send it out to be fixed and he was told he could expect his computer to be gone 7 - 30 days!!! He asked if there was a way to borrow a computer while his device is being repaired and was told absolutely not. I purchased this insurance, against my better judgement, anticipating that something like this might happen and unfortunately my better judgement was correct. Calls to their offices were not productive as the robots that answer the phone there would only regurgitate corporate talking points to me.

Overall they are so helpful and are so nice and friendly

Honored ours after miscommunication and ours had lapsed.

So far I did not have a chance to use it on my protected item.

So far I did not have a chance to use it on my protected item.