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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11717 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 11,717 reviews
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C can’t go wrong with the geek squad insurance it pays off having it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute best investment ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is there to help with all of your entertainment and tech needs! I will forever always get Geek Squad protection on all of my electronics and tech gear that i purchase from Best Buy! I will be using them for the first time in 2 years for my Samsung Galaxy Chromebook as the screen got cracked after it accidentally fell 1 foot off of the ground.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, helped fix my issue quick. Really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Geek Squad support to everyone! They always come through!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plans Rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is awesome. My son screen cracked and Best Buy repaired it. The protection plans can be expensive however; accidents happen. It would have been more expensive to buy another one. I would continue to recommend Geek Squad to my family and my friends. I tell people buy your electronics from Best Buy with the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection needed for all laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two year protection is worth buying. If you travel with your laptop you never know when it is going to cause problems. A small biz person has to rely on their laptop. This is the third Surface I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad covered my nephew's water spill!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GET BEED SQUAD. You never what will happen. I purchase it, even when I think nothing will happen. Recently, I purchased for my laptop. 9 months later, my nephew spills water on it. Geek Squad covered it. Was able to get a new laptop ordered that same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the reassurance of having this on all that I have. Works and feels like a breathe of fresh air when you have little children and pets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top fell off top bunk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast. Sent out laptop for approval and got the pick up email in 2 day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to buy! You never know when you’ll need to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays For Itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little apprehensive about purchasing the protection for my new laptop. Accidents and mishaps never happen in my house. A little over a month after my laptop purchase, my daughter knocked over a bottle of chocolate milk on the device, household never streak erased. I took the device to the Geek Squad for an assessment and due to the extent of the damage, it needed to be replaced. Money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort in knowing best buy has our back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort of knowing if something happened to our laptops theyre ready to help quickly resolve our problems. Same wsy with the tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SUPPORT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me comfort knowing that this protection is available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop but had to return it a month later because it would not turn on. However, Best Buy replaced it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protección

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protección garantizada en cualquier momento o circunstancia

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to have to protect your electronic what a deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we don’t need to use it , but just in case I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Purcahse Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You honestly can not go wrong with geek squad service. They are super fast and friendly. All you have to do is give them a call or go online. No question they have not been able to answer for me. There has been several times i have messed up my computer (letting kids play games) where i end up just getting online and having geek squad fix it. They never treat me with disrespect or make me feel stupid. They would fix my computer and even offer different suggstions which helped me greatly! I will always have geek squad as my service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek swaud provudes reassurance in case anything happens with your devices

    I would recommend this to a friend