Customer Ratings & Reviews

I have had this since 2020! I love the benefits of having it!

Prefect ! Great choice Fit perfectly ! I would recommend

Laptop is high quality and got it for a great sale price

I couldn't be happier with Dell Inspiron 15" 4 in 1 (16 G, 1T) in lavender blue! For the price I can't believe it is this packed with things I wanted - storage, Windows 11, fingerprint recognition, link to phone for calls/messages, touchscreen - holy cow. I researched many others and couldn't find a competitor coming close. Plus at my workplaces I've always had Dell laptops (but never at home) and they are very reliable. So thrilled.

The Chromebooks from Best Buy are a hit with the kids! They’re lightweight, easy to use, and perfect for schoolwork, streaming, or games. The battery life is so impressive that parents have to hide the chargers just to get their kids to take a break. Definitely a great purchase for families!

I bought a Chromebook for my daughter in 2020, but figured there was a 100% chance she would do something to make it inoperable. So I got the 3 year accidental Geek Squad Protection and have used it 3 times. Because of this protection plan, her Chromebook will last over three years. The service is hassle-free - make an appointment, drop it off, pick it up, and pay $0. Also, the Geek Squad members are always patient, polite, and helped on time for my scheduled appointments.

Good protection to have! Great purchase we made! Thanks!

haven't had to use it yet but I'm sure it will be handy

Good value at a great price and good piece of mind. You never know what will happen while using your computer.. Always get a warranty. for laptops make sure it includes the battery life.

Let's hope I never need to use the Geek Squad, but it is a great stress relief to know if something goes wrong, I have the Geek Squad behind me

They took care of all my exhnical needs i would recommend their service

I wouldn’t recommend this protection plan based on my experience. I purchased it expecting peace of mind, but when I actually needed to use it, I was told my items weren’t covered or that the repair wasn’t worth it. I had both a TV with a cracked screen and a laptop with accidental damage, and in both cases I was basically advised to replace the items instead of having them fixed. That defeats the purpose of paying extra for protection. It may work in some situations, but for accidental damage claims, it didn’t deliver for me. I’d suggest carefully reviewing what’s actually covered before purchasing.

This is my 3rd Yoga Very good and reliable PC I do a personal upgrade every 7 years . This is one has the NVIDIA GEforce RTX4050 and just get the same model fir my son with the RTX4060 because he will be running CAD design with it

I purchased an HP laptop with windows 10S. I did the conversion back to 10 getting rid of 10S. Somehow within a day the laptop reverted back to 10S, and I was totally unable to get out of 10S (BTW Windows 10S is terribly user unfriendly). Within 14 day return period, I took it back to BestBuy. Couldn't help me that day but set up appointment for following day. Took it in to instore Geek Squad, and they removed windows completely, then reinstalled windows and set it to windows 10, stating that it would not come back to 10S and it has been a month and still working fine with windows 10. Took an hour in store.

Its got all the benefits with added virus protection, neat

Bestbuy Geek Squad protection is excellent. Excellent service and protection

I love geek squad protection! I have used it on three items already and it has saved my hide from having to purchase the expensive item again! The first item I used it on was a surround sound system where the subwoofer was going out. They replaced the subwoofer at no cost. The second item was on a samsung watch that lost complete power because I accidently walked into an MRI room with it on. And I also used it to replace an expensive set of sony headphones because one of the earmuffs broke.

I hope we never have to use this but good to know it is available

It's perfect, I've been hunting for gaming laptop that doesn't sound like a jet and this is it, it has a silent mode that is actually silent! Even in performance mode it's mostly silent, every now and then the fans will kick in when playing something intensive but that's to be expected

always gotta recommend getting protection on products.