Customer Ratings & Reviews

I have always found Geek Squad to be very responsive and the work they do is top notch

Haven't needed yet but they were helpful when i decided to add plan after i left store. Not computer savvy so knowing i can call anytime is a blessing.

Very good computer for a college student with architecture major

Haven’t had to use the geek squad for the Chromebook because it works seamlessly but geek squad is great.

We learned through the years that accidents happen and a spill can happen on our computer!! Also, we have had repairs needed for our previous HP. The screen became unplugged within the computer and Geek squad had to trouble shoot it.

I bought Geek for my family. This has been a great investment considering we all have electronic devises at home. They help you and fix your computers, cellphone etc. it is easy to get support you have the choice to either go to the store or do it only or by telephone. I personally do it by appointment at the store. Recommend to buy.

Greek squad is awesome. Definitely would recommend if you have electronic purchases

So happy I invested in it, you can even further you're warranties later on which brings peace of mind

Glad to know that this is available if needed in the future.

I had this Accidental Geek Squad Protection on my former computer, and there were two construction failures on it. Geek Squad stood by the protection both times, but the 2nd failure required a part that didn't come in for over a month. Best Buy stood by their warranty and replaced the computer. The service is somtimes slow.

just in case something happens it is good to have this protection.

Agents were able to explain the protection plan to me as to how it will work. That if I lose my receipt, I can use my phone number to look up the plan.

When my washer stopped working I called Geek Squad for help and was amazed to find out I had the 3year warranty. I had forgotten I purchased it. What a wonderful surprise. The rep told me he would send the arts directly to my home so they would be their for the repairman. My appointment was made for a week away—-all with just this 1call. The repairman was on time and efficient. My washer is working just fine now.

As our homes and lives become more and more technical and the products we use become more complicated, it is impossible to remember all the settings and features of each piece of equipment. At times some of this equipment doesn't like to play well together. It is nice to have someone who can be called to help figure out and fix the problem. Worth the peace of mind!

When i had an issue they took care of me, no problem. The computer came back damaged and then they took care of it again.

Good service for a good price . All ways good to have protection for your assets.

Looked for a replacement for my macbook air. Using for every day and school use. Highly recommend. I know its pricey but I got it on sale and its worth the investment

Love these Chromebooks. Bought them for my grandchildren and they love it. I even use them. I love that it's a Intel Core M3 processor. A great buy, will purchase again. Highly satisfied!

Quick and efficient got my computer statistics fast, always keep me posted on it where abouts

They fixed my laptop even though it took long I still didn’t care because it was getting fixed and they also fixed the parts that I didn’t ask to be fixed