Customer Ratings & Reviews

I added the 1 year protection for my sons new laptop. It covers everything so that is exactly what we needed for coverage. Hope we don't have to use it but its nice to know there is coverage on it.

Better safe than sorry! Purchased this just for the what if factors

I purchased the 3-year protection plan for my new ASUS laptop for peace of mind. If I have any issues, the repair is free and if it cannot be repaired, I'll get a brand new laptop. I believe that protections plans are very necessary for all electronics.

Bought laptop with questionable quality and wanted to protect the investment. Used it to replace the screen and speakers a month before it expired. Easy to use. Took only a few days and the laptop looks like new.

I have dealt with the Geek Squad so many times and they always get it right! If they don't n ow the answer they find it out and don't waste your time! They're efficient and very friendly and knowledgeable!!

Was great, had to get it for my first laptop and ended up using it within 4 months because of accidental damage while in my bookbag.

Of course I have to buy the warranty no one is perfect yep I spilled things all the time.

I bought this Geek squad service when I bought a laptop for my granddaughter. It was well worth it when I had to take it in. They fixed it with no charge. I would reccomend getting it.

i love knowing i have protection for 2 years, it helps me a lot.

They are always there to answer any of my questions. Love that they are always available!

Peace of mind with a high schooler using an expensive laptop. Haven’t have to use the warranty yet. And hope will not have to. But just the peace of mind, in case is worth the price.

I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products

Gave me very good advice and listed to what I needed to get fixed. They were very patient and understanding.

Fixed my Chromebook and showed me how to do it if it should happen again. Doesn't get any better than that

I’m be bad to use this twice now ! Very good just wish it was for a longer period.

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

Awesome geek squad accidentally plan protects everything on my computer

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop

I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!