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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11718 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 11,718 reviews
  • Rated 5 out of 5 stars

    Geek Squad Rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my laptop. Replaced the broken screen. God Bless the Geek Squad. They are truly the best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops spills, my own clumsiness and manufacturers warranty extended. Could not ask for more. Peace of mind well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is Nice and Very Smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the Geek Squad services yet, however, from experiences of my other family members using them, they are very nice and can solve a variety of issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy I can receive help when I need it for my new laptop. Makes me feel great to know I can turn to them for assistance I haven't had to use it yet back glad I have the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Stress Free Device Ownership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked coverage, even if device damage was caused by you in an accidental fashion (e.g. dropping device). Friendly & helpful too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad's OLED 'burn in' protection insurance is amazing! Perfect for anyone who appreciates the perfect picture of OLED screens and wants to ensure a great lifespan for their devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have rarely had to use a protection plan but with things being made more cheaply it’s probably a good idea for expensive stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I bought the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is tops. No money out of pocket to fix my broken HP ENVY. NO questions asked about damage, No reciept. No problem. Everything covered. I am so glad i bought the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Suad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it due to any electronic if they stop working or something does not seem right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad4me2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agent put all of my apps on my laptop. Whenever I run into a problem, I bring my laptop to the Geek Squad and they resolve the problem within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this on everything I buy from best buy and they always take care of me with any issue I may have on anything. Geek Squad has always been able to fix my issue in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best deal on the planet. It has relived me of all worries of having any problems. These guys work magic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended Warranty Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must since we will be carrying the laptop with us everywhere. Our last laptop broke at the hinge and that cracked the screen. I'm hoping that this coverage will keep us from having to buy a new computer if that happens again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me speed up my laptop after I purchased a new router. My older laptop was slow after the install. It previously worked fine. I havent had any complaints about the geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How Geek squad helped ME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys really know their stuff! Within 15 minutes, he isolated my tech issue, and advised me accordingly. Super happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for coverage on my granddaughters chrome book and it came in very handy when she cracked the screen....repairs were done with no additional cost in about 2 weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is everyones hero.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection is worth the money spend on computers. I have problems with my computer they can always fix it especially removal of virus and malware.

    I would recommend this to a friend